Monitoring your NCR Secure Pay activity.
By, default, when one signs-up for the NCR Secure Pay Service, the notification email address that you provided will be used to automatically notify you of the success or failure of your regularly scheduled overnight credit card settlements. You can also access the NCR Secure Pay Portal in order to check on the real-time open activity as well as the settlement history 24/7/365 from any location that allows you access to the Internet access.
Site access will require the link information, the NCR Secure Pay User ID and the required password to access the site. This Portal location information was provided in your original NCR Secure Pay sign-up email, however, if you no longer have this access information, please contact CCS. The site has a built-in access limitation that will temporarily disable your login account if more than (3) three failed back-to-back failed access attempts have been made.
Currently, NCR Secure Pay keeps detailed Settlement History online on their servers for 2 years, after which time the site automatically purges the older data. You can also extract transaction detail to an ASCII CSV file for use in importing into other products such as MS Excel.
In the set-up and configuration area, the site allows you to change both the settlement status email address and time of day that the auto-settlement happens. Additionally, detailed information about your current merchant information and configuration, and options will be displayed.
If you have any question regarding NCR Secure Pay or need assistance with accessing the NCR Secure Pay Portal, please contact the CCS Retail Systems Support Department.