So you have decided to update your V7 Counterpoint to CPSQL. CCS Retail Systems is here to help!
One of the first steps to a successful update, is to make sure CCS has all the data from your current version.
We will usually ask for a complete backup of your entire V7 Counterpoint installation. This can be from a tape backup, a USB flash drive, or even a copy of the installation directory to a Dropbox or Google Drive account.
Once we have the backup, we can start with a test upgrade that will give us a more complete picture of how much time it will take when the final cutoff date is agreed upon.
The test upgrade is an important part of the upgrade process. Not only does it give us a complete picture of what it will take to get you upgraded efficiently, it will also allow you to review the data and test your equipment and infrastructure.
For example, let’s say you have older receipt printer, this is the time to test them out to be sure your receipts look professional, your cash drawer opens, and the performance of this equipment is optimal for your business.
This is also the time to put the new system through its paces to iron out the little tweaks and changes that may need to be made so when the final upgrade is complete, we have all the settings that were made in the test to transfer over to your live database so you are ready to go on your first Live day of use. When I say “put the new system through its paces”, I mean do everything you would do in a normal day. Put a few tickets in the system, if you use orders, put a few of those in as well, test your printers, all of them, print/review the different reports offered, create a PO and receive it, add a new item, new user, new category. I think you get picture. Test, test and test some more until you are satisfied that everything is working as expected.
In the many upgrades that CCS has done, I find that the more people test the different function of CPSQL, the more the learning curve lessens, less issues with hardware and everything is in place for happy customers and a successful first day using the new system.
Are you planning on updating your V7 Counterpoint to CPSQL?
CCS has done many migrations to CPSQL, it is not an easy tasks and requires a significant amount of time to properly upgrade.
If CCS Retail Systems is helping you with your upgrade, we have plans in place to help make the process easier for you.
Part of our plan is to do a test upgrade and let you (our customers) see the end result and check that the all data that has been upgraded is there and settings are set for the way you do business.
This test upgrade is the time when you should test every part of your business in the new software, to be sure work the way you expect.
This would also include testing your hardware and your environment to be sure all your devices, network, and report printers will work.