Sales and Marketing Collateral

Supplier Webinars

Supplier Tutorials

CCS suppliers offer frequent FREE Product and Concept Online Web Seminars (Webinars).  You can review the latest offerings on this menu below.  Use the Register link to signup.  We will be informed of your participation, so we can follow-up with you after the seminar.

Demonstration Library

Demonstration Library

We keep an extensive library of demonstrations for you to follow-up Webinars with more detailed research.   We can provide complete, tailored demos at our offices for small or large groups.  View or download a demo with the link on this menu below.


Document Archives

Document Archives

We keep an extensive archive of documentation for you to follow-up on Webinars or demonstrations with more detailed research.   Some documentation is restricted to existing customers.  Use the archives as a centralized library resource.  Contact us by phone or email so we can help you get the correct documentation from the archives.  View or download a document with the link on this menu below.


Malware and Spam Alerts

Virus Protection Malware and Spam Resources

This Section of our site offers advice, information resources, and itemizes the most Critical Malware Alerts we find in the Alerts and Warning services we subscribe to.   Our intent is to help in the ways we can with the security of our Customers systems.  This is NOT a complete list of Malware by any means.   Please check here ONLY as a supplemental source to your primary sources. 

You may want to review our Spam Notification sites.  Spam is a disabling nuisance to your operations,  Using the filtering tools in your Networking Software and Email Clients can help bounce spammers or put their mail in junk folders.  The links listed point to companies and organizations that help identify spammers for you to handle as you need to.  If you find your company on these lists by mistake, there are links to help get it removed.  If removal is difficult contact CCS Retail Support, we can try to help.

Critical Alerts Blog Check the New Critical Alerts Blog for New Malware threats.

The best approach is to have a well-balanced and complete strategic plan to combat Malware that attempts to compromise your systems.  We suggest the following steps be taken

  • Use a Resident Malware Protection program for your desktops and servers as primary protection.  For Windows we suggest AVG as good protection and low overhead.
  • Use spamassassin and other scanners for your Linux and UNIX servers.  We have a list of the most helpful tools and deployment experience. (See below)
  • Use several alternative non-resident Malware scanners on a periodic basis as secondary protection.  We can recommend some products for you.  (See below)
  • Subscribe to Malware Bulletin news links and use alert services such as our service and Google Alerts. (See below)
  • Have a written plan that describes what to do if your operations become infected.  Make sure your staff knows how to look for potential infections, what to do if an infection is suspected, and what to do to minimized the spread of a confirmed infection.
  • Keep some CCS Support hours available for emergency help from CCS Retail.

If you need help putting your plan together contact your CCS Support Technician or Sales Consultant. 

Related CCS Blog Articles


Check if Your Account has been Hacked –

I’m sure we all live in a world where we assume our accounts are all safe as long as we can still use them regularly. Same goes for our banking account, as long as the amount does not disappear suddenly, we will assume our account is safe.

What if I were to tell you that your account is already hacked and someone knows your username and password? By having these two criteria, it is sufficient to enter into sites like Twitter, Facebook, Tumblr, Paypal, and many more to try out your username and password combination.

I’m sure today with every one of us holding at least 5 online accounts, we share the same username and password between accounts. If you are one of those, you are at the right place for today I am going to share with you a site where you can check whether your account is hacked or compromised. is a creation of two security researchers Alen Puzic and Jasiel Spelman from DVLabs, a division of HP/TippingPoint. What you need to do over there is to enter the username or email address (not the password) which you usually used to login into any online websites and hit the Check button. In just seconds, the result will be shown whether your account is compromised or not.

Windows Malware Software Sources

You can find the sites with Google.  Many of these vendors have non-commercial versions or trial versions.  Non–commercial versions are not suitable for resident, online protection.  Use them for secondary, periodic scans.

  • Avira AntiVir
  • Avast Antivirus
  • BitDefender
  • Comodo
  • Emsisoft
  • IObit
  • MalwareBytes (Excellent at detecting Trojans)
  • Microsoft Security Essentials
  • McAfee
  • Norton Antivirus
  • PCTools Spyware Doctor (Finds threats others miss)
  • Prevx
  • Spybot Search and Destroy (Good All-a-round tool)
  • StopZilla (Finds the harder Trojans and less common threats)
  • SuperAntiSpyware (Excellent at detecting Adware)
  • Vipre

Linux and UNIX Malware Software Sources

These are typically open source projects with multiple platform downloads.   You should ask for help with installation, if you do not have a technical background.  Google them for more details and their Home Pages.

  • aide
  • AVG
  • ClamAV
  • lynis
  • rkhunter
  • spamassassin
  • tripwire

Malware Information Sources

Use your favorite search engine to locate more sources for information.  These are a few sources we recommend:.

Adobe Security  Bulletins
Avast Virus Monitor
Avira Dictionary
AVG Dictionary
BitDefender Dictionary
BullDog Estate – Facebook Alerts
Emisoft Malware Dictionary
ESET Threat Center
Facebook Security
Google Safe Browsing Service<site url>
Google Alerts Service
HomeLAN Security
Kaspersky Labs Dictionary
Malware Research Group
McAfee Dictionary
Microsoft Security Portal
News Now Advisories
Norton Cybercrime Index
PC Tools Dictionary
Prevx Dictionary
Protector Plus Dictionary
The Security Blog
Security News Portal
SuperAntiSpyware Research Center
Symantec Dictionary
Threat Expert
Top 1 List
Trend Micro Dictionary

 Spam List Resources

Use these sites to identify Spammers and Email accounts used by spammers.  Setup your Network Filters (TCP/ip filters) and Junk Mail filters to block these spammers as you find them.  Search with the databases maintained by these organizations to confirm known spammers.  If you need help with your filters contact CCS Retail Support.


Broken LinkReport a Broken Link

Rodney Dangerfield Comedy

Rodney Dangerfield Comedy Performances

Short Bits

Play Bit1 Play Bit2
Play Bit3 Play Bit4


Classic Standup Routines


Game Zone

Game Zone

This page is offered as an example of the use of Gadgets to provide entertainment to Internet users.  CCS assumes no responsibility for results of use of the items presented here.  CCS derives no revenue by offering these software items for your use.  We hope you enjoy them.   


Rodney's Comedy 
Rodney Dangerfield Comedy
(For 18 years and Older Only!)


View TV Programs

TV Shows

View Flickr Scenes

Listen to Radio Programs

Radio Programs

Check your Calorie Intake



Do a Crossword

Crossword Puzzles


Challenge the Computer


Upgrade Preparation Checklist

CCS Retail Systems, Inc.
Update and Upgrade Preparation Checklist

Customer Name  
Project Name  
Project Leader  
CCS Contact/Tech  
Scheduled Date  
Scheduled Time  
Planned Duration  

  Download Printed Copy 

PREPARATION STEP  (Printing instructions:  use a custom size of 12 x 12 or similar) NOTES
  Review the content of the CD/DVD release notes for All the systems involved.  Consider making a copy of any checklists they contain for your notes. Have the Media available during the upgrade, as well.  
  Make sure you have a Backup completed and verified before starting.  
  Make sure you have someone who can thoroughly test the update and confirm its operation.  
  Plan for Physical security and environmental factors: Access, Power, Monitoring Company awareness.  
  Have a Voice line and Internet access in the area you will be using for the upgrade.  
  Have any other Materials needed available. e.g. blank media, USB devices, other peripherals.  
  Get the latest CounterPoint Release CD or DVD.   Check the media is OK and your drive reads it.  
  Get all the latest Service Pack File(s).  This may include your Operating Systems and Database as well.  
  Get the License Key(s) for the version of all the Software you plan to install.  Make sure it is legible and you understand the characters. Confirm  the values, and perhaps add a Phonetic Spelling in your notes for later.  
  Review the Operating system, Utility, and CounterPoint Logins and Passwords for administrators and users you will need. Write these down and Verify/Test them before starting.  
  Review the Logins and Passwords for any other add-on applications you need, such as Focus Service Manager, and Payroll For CounterPoint. Write these down and Verify/Test them as well.  
  If you have any customizations, have they been retrofitted and tested first?  
  Do you have enough time to make a proper backup and do the update work before your users need to be back on the system?  It is recommended that you do this after the close of business not first thing before you open,  The former gives you about 16 hours to resolve problems or decide to punt.  The latter usually gives you 30 to 60 minutes to do the same. The choice is clear.  
  If you need to request CCS support assistance is it scheduled?  We need at least 48 hours warning  
  Put you plan in a schedule by half hour increments.  Does it work within the time you have alotted for the upgrade?  IF NOT FIX IT NOW.  You don’t want to be standing there frustrated when the employees start to arrive!  

If you are unsure about what steps need to be taken with an update, please contact CCS Support for Help. Or Call us at 800-672-4806.

Rev: 3-27-09   © Copyright 2009. CCS Retail Systems, inc.  Unpublished.  All Rights Reserved.


CCS New Customer

Featured WIN

Starting Off on the Right Track with the Radiant Solution
Congratulations to CCS Retail Systems
for closing a CounterPoint SQL system for a start-up company in the health, beauty and weight loss industry. The lead was closed by CCS Retail Systems in less than a month after receiving it from Radiant!  The company purchased the complete Radiant Retail Solution: CounterPoint SQL, CPOnline, CPGateway, and Radiant Payment Services. They will be adding Radiant hardware (1520) prior to the opening of the brick-and-mortar store.
Why the Radiant Solution?
This retailer was in the market for an ecommerce solution that would allow them to eventually grow into a brick-and-mortar store. Enter CPOnline – the perfect fit.  Using CounterPoint SQL to manage her inventory and CPOnline as the shopping cart solution, the technology puzzle was solved. With the vision of being first an ecommerce site and second a brick-and-mortar, the design of the company website was of utmost importance. The owner turned to the CPOnline services team for a website Design Package and SEM consultation. The CPOnline Design Package gave the retailer one-on-one sessions with experts that aided the user in designing and launching a unique site. Radiant was able to meet each of their needs as a small, start-up with plans for growth. 
The Radiant Solution and CSS Retail Systems beat the competition (Celerant & Suite Spot Commerce) based on the feature rich functionality set and ease of CPOnline coupled with integrated store systems (CounterPoint SQL).  The customer received an end-to-end, scalable technology solution and expert services from a single vendor. 

American Recovery and Reinvestment Act

"American Recovery and Reinvestment Act has officially extended the Section 179 Tax Deduction increases for the 2015 Tax Year"

Section 179 can be extremely profitable to you, so it is to your benefit to learn as much as possible. To begin, you probably have a lot of questions regarding Section 179. Follow the links below to get the details on this opportunity:

They’ll answer all of these questions, and make certain that you come away with all the knowledge you need to make smart business decisions in 2015 regarding equipment purchasing and Section 179 (if you’ve been thinking about buying or leasing new equipment, 2015 IS THE YEAR TO DO IT, due to changes in Section 179 made by the Economic Stimulus Act of 2008 and extended by the American Recovery and Reinvestment Act of 2011, 2012, 2013, 2014, 2015)  The graphic below is out of date.  Visit the government site with the links on this page!


Free Tools that Make Calculating Section 179 Deductions Simple

Section 179 is really very simple – you buy or lease qualifying equipment, and then take a full tax deduction on it this year (also, there are a few other things, which we’ll go over, but in a nutshell, that’s the idea.) To give you an estimate of how much money you can save, use the Section 179 Deduction Calculator to make computing Section 179 deductions simple, and look at the changes in Section 179 due to the Economic Stimulus Act of 2008 that have been extended by the American Recovery and Reinvestment Act for the 2013 Tax Year.

NEWS ALERT: Jan, 2013

Section 179 has been extended to cover the tax year 2013 as a consequence of the Fiscal Cliff negotiations.   Be sure to take advantage of this opportunity to reduce your acquisition costs for equipment.

NEWS ALERT: Feb 25, 2011

Two congressional acts affecting Section 179 in a positive way for this 2011 tax year passed in late 2010 (The Tax Relief Act of 2010 and The Jobs Act of 2010). The newest changes are as follows:

The Section 179 Deduction limit was increased to $500,000. The total amount of equipment that can be purchased was increased to $2 million. This includes most new and used capital equipment, and also includes software.

The "Bonus Depreciation" was increased to 100% on qualified assets. However, this can be taken on new equipment only.

When applying these provisions, Section 179 is generally taken first, followed by Bonus Depreciation – unless the business has no taxable profit in 2011.

Also, many businesses find Section 179 Qualified Financing to be an attractive option in 2011. 

Successful businesses take advantage of legal tax incentives to help lower their operating costs. The Section 179 Deduction is a tax incentive that is easy to use, and gives businesses an incentive to invest in themselves. In short, taking advantage of the Section 179 Deduction will help your business keep more capital, while also getting needed equipment

Call your CCS Sales Consultant 800-672-4806 for more details or email us.

Support Feedback

Feedback from CCS Support Customers

  • “Hi David,  Just wanted to say thanks for all your help on getting our Unix box back up. Without your help, I can’t imagine where we’d be.  Thank You!!!! – Jeff, Snohomish PUD.
  • “We love the new upgrades – the speed and the ease of setting up the hardware and using our software on the new Server and machines. – Greg M, MacPherson Leather Company.
  • “CounterPoint is really reliable and CCS support is outstanding. – Mark O, Pirates Plunder
  • “… the most important aspect of getting started with CP is having a qualified company like CCS to lend support and advise on how to set up your whole system … – All American Canopies.
  • “I just wanted to update you on the upgrade project. Overall it went very well. Please let Bryan know how much we appreciated his efforts. – Tillamook Cheese.
  • “Hi Norma, Thanks for the additional info. I’m sure that John did an excellent job with the demo. You guys are a true VAR, adding real value to the products you sell. I wish more of our dealers were like you. Please let us know if there is anything we can do to help. – Bob – RTM Computer Solutions.
  • “Bryan – Thanks for all your hard work, patience & persistence in fixing my computer.  I really appreciate every thing you have done.  Your awesome.  ‘Let’s keep our fingers crossed’ – Dana and Dr. Gottlieb
  • “Your support is a million times better than….[my previous dealer]. – Kevin C, S & G Entertainment“.
  • “BTW – Bryan did a superb job with our updates.  Fast, Professional, Trouble-free!  He is to be commended for a job well done! – Dave Sneed, IT Manager Dave Phillips Music & Sound“.
  • “Bryan – Thank you. Working my laptop now and its fabulous! – Theresa Utecht, Dir. Client Services Sound Management & Billing Service
  • “Carol wanted to let us know what a great job Bryan did. Their software person in Utah confirmed the good work. – Carol, West Coast Adjusters”
  • “Please send me a bill for Dave’s advice and time researching this issue. He was very patient and kind dealing with us novices. Thanks again for the excellent service.- Marc S, Cascade Pacific Flooring

  • “Wanted to let you know and commend the outstanding work that Bryan did in helping us to setup the Counterpoint software. He has helped us tremendously and he’s truly an asset to your company!. – Sergiu Rata, Sun Square PRINT”