Why Training Is Extremely Important
Technology is changing at such an incredibly fast rate in today’s world that we sometimes forget that there are people out there whose knowledge of these changes hasn’t kept pace. Our customers represent many types of businesses, some of which employ volunteers to assist with their operations. These good-hearted people want to help with whatever is needed, but sometimes lack the training for the job for which they have been assigned.
One of these people called in for help recently, and to our tech’s astonishment, didn’t know what a “mouse” was! This is an extreme example, of course, of the point I’m addressing. It does point out, however, that POS training is very important for a business to provide for its employees.
At CCS, we offer training classes from an expert instructor who will help you get the best benefit from your Counterpoint POS System. This can be done in our classroom, on-site at your business, or even remotely. We can accommodate several people or just one – whatever you need. You can choose just an Overview, or pick from many different topics available. Manuals are provided to allow you to have “look-up” material for later reference. Hands-on practice is a part of classroom instruction.
You might want to take a class individually, and then go back to your business and use that information to relay just what is needed for a specific worker.
Training will certainly eliminate the time, stress, and expense involved in fixing problems that are created when employees are not knowledgeable about how to use their system.
Need some training for your company? Call us now at 425-672-4806 or email us for more information. You’ll be glad you did!