Training – a Time and Money-Saving Investment
At CCS, we often get calls from customers who proclaim, “Our system isn’t working right!” When we probe for details, it turns out that a cable was unplugged, an employee failed to log out properly, the default printer wasn’t set for the right printer, something was posted on the wrong date (or for the wrong year), or an incorrect password was being used.
A recent issue involved a person manually imputing data (for days) that could have been accomplished quickly with the push of a button! Imagine the time spent and the money wasted from a situation like this one.
It’s not the system that’s at fault—it’s improper use of the system that’s often causing the problems. Many of these issues could have been prevented if the employees involved had the right training to use the software and hardware correctly. That’s where we come into the picture.
We offer training in our computer-equipped classroom, on-site at your place of business, or remotely. Hands-on instruction is provided by a qualified technician with years of experience. Manuals are supplied for use in the classroom, and for further reference on the job.
Employers may choose a complete system overview, or just specific topics for their employees’ training. Questions brought up during the classes often get answers to problems that others have had, also.
If you’re interested in saving time and money by getting the proper training for your employees (or yourself!), give us a call today at 425-672-4806 or email us. The holiday season is about to begin, so don’t delay!