CounterPoint Offline Ticket Entry
You’ve got to be able to keep ringing up tickets, even when your network, WAN, or database server is unavailable. That’s where Offline Ticker Entry mode (OLTE) comes in.
Offline mode lets you run NCR CounterPoint whenever your workstation cannot connect to your database server. Using a local database, offline mode lets you continue ringing up tickets, entering orders, and processing other Point Of Sale transactions. You can also perform drawer related functions including cash drops and cash loans, add costumers "on the fly", and authorize credit/debit transactions in offline mode.
Basically, just about everything a clerk needs to do during a typical shift can be done in offline mode. When your database server becomes available again, CounterPoint automatically synchronizes each offline workstations database with the server to ensure that all new tickets, customers, and other transactions entered in offline mode are uploaded to your central database, no user intervention is required! And since the services that handle this are a fully integrated component of NCR CounterPoint, there are no third party replication software to install.
Offline mode is critical for any situation in which a workstation cant connect to your server, but also allows you to process off-site sales, remote kiosks, festivals or other special events.
Offline mode provides lane redundancy and ensures fault tolerance for those inevitable outages.
For more information about adding Offline Mode to your system, contact the CCS Retail Systems Sales Department at 800.672.4806 or email us.
-Bryan