Some good reasons to keep your software subscriptions current

Some good reasons to keep your software subscriptions current

  1. License key validation – Most software subscriptions are issued with an annual license that requires a renewal in order to be either installed as either a new installation or re-installed as of the current date.

As examples:

  • The currently installed application software is only supported running on the currently installed operating system. If you want to move the installation to a newer server or workstation operating system environment, you’ll need to have a current license key in order to physically move or update the software.
  • Passport will not let you either re-install software or install new software using an old expired license. This means that you are required to renew your subscription first.
  1. The application software environment becomes corrupted over time – This requires re-installing the software or a service pack which may require downloading software. – Many software applications now have huge installation files, this can be true whether or not you plan on doing a full installation or simply installing an incremental service pack.

For example:

  • If your NCR CounterPoint Subscription license isn’t current, you will not be able to download any software, or access NCR’s customer support website. Considering that it is common for downloads to be several gigabytes in size, it can take hours just to do the downloads prior to any installation attempt even being made. Not having this as of a specific deadline date, can mean having to reschedule a critical installation or cause you and your organization some unwanted hardship or downtime. Inability to access the website can mean not being able to download installation and configuration manuals or updated training manuals.
  1. Some of your software applications stop working – If a license expires, it may take time to get it renewed.

For example:

  • Your ShipRush or StarShip shipping software and interface to NCR CounterPoint expires. Until the license is renewed, you will not be able to use the shipping software or the software interface for NCR Counterpoint.

Please contact the CCS Support department if you have any questions or for assistance with updating your software subscriptions.

– John

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