Staying Current on Your NCR Counterpoint Software

Staying Current on Your NCR Counterpoint Software.

With all the changes to security and PCI Compliance, it is a good idea to be and stay current on your NCR Counterpoint software. One example of why has just came to light recently.

To be PCI Compliant, the gateway which helps you process credit card transactions is being updated to support the latest encryption technology. With that update, your NCT Counterpoint software will also need to be updated. Not all version will be updated, but the latest version is almost always updated with a small patch or Service Pack which take only a few minutes to install. The older version of NCR Counterpoint (except two versions) will not be updated and will need to be brought up to a currently supported version of the software.

If you are running an older version of Counterpoint, there are a few things to consider. The first is to find out if your hardware and operation system will support both the updated version of Counterpoint and the new encryption technology being implemented. Second is time. Depending on what your current version is, the time it takes to upgrade can vary from 30 minutes to a few hours depending on how many workstations you have, how big of a jump from version to version you are going, and when you will be able to get the work done.

Although it is not always recommended to be on bleeding edge of technology, being somewhat current will save you time (and in return, money) on your next update.

-Bryan

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