Refresh, Reset, Restore.
Refresh your PC without affecting your files.
Use this option if your PC isn’t performing as well as it once did, and you don’t know why, you can refresh your
PC without deleting any of your personal files or changing your settings.
There are a couple caveats of course.
If you upgraded your PC from Windows 8 to Windows 8.1 and your PC has a Windows 8 recovery partition (usually Dell
and HP have a recovery partition), refreshing your PC will restore Windows 8. You’ll need to upgrade to Windows
8.1 after the refresh has finished.
Also Apps you installed from websites and DVDs will be removed. Apps that came with your PC and apps you installed
from the Windows Store will be reinstalled. Windows puts a list of removed apps on your desktop after refreshing your PC.
Remove everything and reinstall Windows (reset)
If you want to recycle your PC, give it away, or start over with it, you can reset it completely.
Again if you upgraded your PC from Windows 8 to Windows 8.1 and your PC has a Windows 8 recovery partition,
resetting your PC will restore Windows 8. You’ll need to upgrade to Windows 8.1 after the reset has finished.
Also be aware that all of your personal files will be deleted and your settings will be reset. All apps that you
installed will be removed. Only apps that came with your PC will be reinstalled.
Restore your PC to an earlier point in time.
If you think an app or driver that you recently installed caused problems with your PC, you can restore Windows
back to an earlier point in time, called a restore point. System Restore doesn’t change your personal files, but
it might remove recently installed apps and drivers.
Note:
System Restore isn’t available for Windows RT 8.1. (Most Tablet PC’s have the RT version installed)
Windows automatically creates a restore point when you install desktop apps and new Windows updates, if the last
restore point is older than 7 days. You can also create a restore point manually at any time.
If you have any system questions or concerns, contact the CCS Retail Support Department at 800.672.4806 or email us.
-Bryan