The Passport "Breakout" Option.
Passport has an internal software feature called "Breakout", which allows a user to set individual default values for most fields that are accessed in any part of the software. This can include defaulting preset values (Including special keys such as the ENTER, ESC, and various function keys), or by having it skip normally prompted fields altogether.
However, since these fields are defined and saved by Passport user, it is also possible to have the software behave differently in one area for one user than it does for all other users. While some users may not know about this feature, I have seen some recent examples of users accidentally turning this on and setting values without being aware of it. Often this is accomplished by a user accidentally typing a combination of keystrokes that toggle the feature on, set a value, and exit the feature.
As an example…
Recently, I had one end-user accidentally toggle this feature on while in the Cash Application portion of the Cash Receipts input screen. What they managed to do was toggle it on, type in an invalid default value, and then turn on the "skip" field feature. This caused subsequent use of Cash Application portion of the program to lock-up the software. This made it impossible for the user to properly abort the transaction, including not being able to get out of the screen. However, when I used the CCS user ID, the software behaved normally.
If you would like more information on how you can utilize the Breakout feature correctly, please contact the CCS Retail Systems Support Department.