Regarding Voice Mail

During regular work hours, your telephone call will be answered by a real live person.  After hours or on weekends, it may be necessary for you to leave a voice mail message.  Often, when a voice mail message is left for us, missing or garbled information makes it difficult for us to understand and respond to your message.  Please remember the following when you leave a message.

  • People tend to talk rapidly when they are stressed about an issue.  Talk slowly to be understood.
  • Remember to identify yourself and your company.
  • A contact name and telephone number are essential.
  • Briefly describe the problem.
  • If you’re calling from a cell phone, please be sure that you have a clear connection.

Keeping these basics in mind will guarantee that your message will be understood and interpreted with accuracy.  Your call is important to us!


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