Equus Systems Achieves Platinum Technology Provider Status

Equus Systems Achieves Platinum Technology Provider Status

CCS Retail Systems has worked with the Equus brand and other Compute Solutions brands for many years.   We congratulate them on their accomplishment and look forward to working with them ongoing.

Steve Grady,  VP Customer Solutions at Compute Solutions reports:

Compute Solutions Qualifies as 2017 Intel® Platinum Technology Provider.  I’m very pleased to tell you that Equus Compute Solutions announced it has qualified as a 2017 Intel® Platinum Technology Provider in both the HPC Data Center Specialist and Cloud Data Center Specialist categories. To receive these designations, Equus demonstrated commitment and excellence in deploying Intel®-based data center solutions. Equus technical staff successfully completed a set of rigorous, HPC and Cloud data center-focused training courses designed to build enhanced proficiency in delivering leading these technologies.

As an Intel Platinum Technology Provider, Equus has access to a number of value-added benefits. Access to Intel trainings and resources ensures Equus customers can gain market leading insights into the latest technologies and solutions. Collaboration with Intel cloud experts helps Equus deliver the right configuration, tailored specifically to customer requirements. The ability to leverage Intel test tools means Equus can accelerate solution schedules, ensure high quality, and offer customers the lowest total cost of ownership.

“Working closely with Intel at this Platinum level means Equus can help our customers deploy the most advanced software defined infrastructure solutions,” said Steve Grady, VP Customer Solutions. “We look forward to combining our Technology Provider program expertise with the Intel Builders Programs: Cloud, Storage and Network to create custom cost-effective solutions.”

All the Best,

Steve Grady
VP Customer Solutions

Connecting with Customers

Customer Connect CampaignsLast week, I talked about using Loyalty Programs in Counterpoint to keep customers coming back. Another way to keep them coming back is to stay in contact with them. Most of you have probably heard of Constant Contact – it’s an email marketing program. But you have to keep it up to date with email addresses and pick the customers you want to send a specific email to. What if you could have CustomerConnectsomething that connected directly to your Counterpoint database? What you need then is Customer Connect. An email marketing program that pulls information directly from your customer database.

Enter you customer’s email just once in Counterpoint and it will be populated in Customer Connect. No double entry. Then you set the email campaign you want to send and it will look at your database and pull the customers that meet the campaign specification and send out the marketing piece you have put together.

Some of the more popular ones are:
Welcome email – whenever a new customer is entered in Counterpoint they get a Welcome email from you. Maybe you want to offer them a discount to come back in.
Haven’t See You In A While – Setup a campaign to look for customers who haven’t bought anything in a specific amount of time – email them and offer them a special to come back in.
Happy Birthday – get your customer’s birthday – either date or month and put it in a profile field. Then at the beginning of each month sent out a Happy Birthday greeting and tell them to come in a get a present from you.
Sales – having a sales on specific product(s)? Setup a campaign for that and Customer Connect will search you database for customers who have bought the product(s) in the past and email them that it’s going on sale.
The great thing about this is, for most campaigns, you can set them once and schedule multiple periodic future runs. You don’t need to do anything other than the initial setup. If your customer gives you their emails, birthdays, favorite color, animal’s name, kid’s birthday and whatever else you dream up – they will be expecting emails from you.

I know if works for me. Every August when my birthday rolls around, I start looking for those emails that say I get a free ice cream cone or a discount at a store I shop at. It gets me back there to spend my birthday money!

Call or email me today about a 3 month Free Trial of Customer Connect.

marilyn@ccscentral.com

HAPPY SWEET 16.

Marilyn

NCR Announces Counterpoint 8.5.3

NCR has released Counterpoint 8.5.3.  It comes with a great new user interface that adds some new features.  As well as new Windows 10 UI look, there is a recent pages visited, favorites, and a search feature on the home page.  Please contact me to see a short demo of it and then schedule an update. More information

CP New IF

 New NCR Counterpoint Release Features

                  New User Interface

  • Remembers Recently Opened Applications
  • Ability to add Favorites
  • New Search Capability
  • New icons and updated look
  • Windows 10 UI Style
  • Program Navigation Panels
                      New Features

  • EBT Support for NCR Secure Pay
  • Ability to Turn Off Scrolling Receipts
  • Moneris iPP320 Support
  • Sage 50 2017 Certified
  • QuickBooks 2017 Certified
  • Microsoft SQL Server 2016 Support and E-mail Format Validation 
 CP New Menus

Welcome To Our New Website

Our new website was designed to focus our message and simplify navigation. Our website has a new URL: https://ccsretailsystems.com.  Visit us at this new secured server off-premise location.  

Our previous site http://www.ccscentral.com will redirect you to our new site as well.  Our email addresses will remain the same and use our ccscentral.com domain.

Our NEW Website emphasizes our Core Strengths of:

  • NCR Counterpoint Retail Systems and Applications
  • Complete Integrated Hardware, Software, Support, Training,  and Custom Programming
  • Over 35 years of Experience
  • Our Strong Commitment to Our Customers

CCS Retail Front Page

CCS Retail Page 2

CCS Retail Page 3