I had a flat tire on the way to work one day last week. Such a time-consuming nuisance such as this makes me appreciate the retailers who help out when the unexpected happens. It turns out that the retailer from whom I had purchased my tires offers not only a great guarantee on the life of the tires, but help with problems along the way—like flat tires.
The tire was fixed immediately when I got to the shop, and there was absolutely no charge for the service. They also took the time to check the pressure in all of my tires before I left. This kind of good customer service reinforces my belief that this is a good place to conduct my business.
Are you providing your customers with the services they need? One way to make sure is to stay connected with them through NCR’s Counterpoint CustomerConnect. This useful tool allows you to track your customers’ buying habits so you can target your sales advertising and promotions to those most likely to need and purchase your products/services.
Want more information about CustomerConnect? All it takes I a quick phone call to 800/425-672-4806, or you can email us. Remember always that a satisfied customer is one who will not only return to buy more, but will encourage friends to do the same! Don’t miss out! Call today!