Many retail stores have a significant employee turnover rate. That means that often new employees must be trained, not only to sell well, but to perform good customer service by being able to use Point of Sales Software quickly and effectively.
Imagine how irritating it is for a customer to wait and wait in line for a transaction to be completed when the employee appears not to know what he or she is doing. This relates to cash sales, debit/credit card sales, returns, exchanges, application of rewards points, use of gift cards, and other adjustments that must be made quickly.
Most retailers would like to find the time to work with each new employee, but time is often limited. Often, training comes from other employees who may or may not know their jobs well, and who often have time restrictions themselves.
We at CCS can help you with this problematic situation. We offer classroom training on NCR’s Counterpoint POS Software at our site or at your place of business. Our instructor has over twenty-five years of experience with Counterpoint and offers exceptional skill in presenting hands-on instruction that will educate your employees well.
Whether you need employee training for a few specific areas, or a broad overview, we can provide your employees with what they need to serve your customers well.
For more information, we can be reached at 800/425-672-4806 or you can email us. Remember that a well-trained employee is a great asset in your business and will help you reach your goals faster.