How to Help Customers with Memory Loss

Every year at this time, I have a problem with memory loss. I’ll wager that many of you have the same problem!  It occurs when I’m shopping for holiday gifts and most often at a time when I’m completely exhausted from walking all around the mall.

While standing in the checkout lane, I’m eagerly anticipating an evening at home where I can kick off my shoes, relax, and begin wrapping all of the gifts I purchased during the day. Grateful that the checkout is fast, I’m soon homeward bound, usually in a rainstorm or snowstorm.

Finally at home, I start gift-wrapping, only to find that again I have forgotten to buy tape and gift tags. I know I should have been better organized, but there were so many things to do!  Now another trip to the store is needed to get the missing items.

How can you as a retailer help your customers reduce some of the hassles of holiday shopping? One way is to use “add-on sales” features in your CounterPoint POS Software that will allow you to associate add-on products with items being purchased. Customers are then reminded by the sales person of needed products that might otherwise be forgotten. This not only helps forgetful customers like me, but also elevates sales for you!

If you’d like to learn more about increasing your sales with CounterPoint add-on features, check out our Website or call us at 425-672-4806.

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